We've been getting multiple reports and emails from Steam macOS users that, for some reason, their Krita isn't working because they are not properly receiving Krita's program content from Steam. If you have experienced issues with running Krita on macOS, please validate your files (or reinstall) and try again, and let me know if the issue has been fixed on your end. I'm sorry that I wasn't able to solve this faster, or better yet avoid it entirely, but I'm only human. Your support means a lot to the team, and I know how frustrating and annoying this has been. Long story short, I've applied Valve's suggested correction and that should hopefully fix the problem for everybody, forever.Īgain, I want to apologize to everybody who has been affected by this issue. The problem was, unfortunately, due to a Steamworks configuration mistake that I made in which the macOS depot was not properly attached to all of the various packages-this is also the reason why we weren't able to reproduce the issue on our end, because the developer testing package was not affected by the problem. ![]() I want to let you know that Steam support has helped us get to the bottom of the issue with content distribution on macOS that was leaving many users with nothing more than an "EmptySteamDepot" file. Sorry for the inconvenience and thank you for your support. We want to make sure Krita works well for all of our users, so I will do my best to figure out a way to solve this Flatpak/Steam/AppImage incompatibility in the future. Alternatively, you may just want to use a non-Flatpak Steam install for now. However, there is a workaround, because you can still launch the AppImage that Steam gives you from outside of Steam (either using a file browser to navigate to it, wherever your Steam content is installed, or from a terminal). It seems like the Krita AppImage will fail to mount while inside the Flatpak container environment. UPDATE: This problem appears to only be affecting Linux users who have Steam installed through Flatpak. I'm in the process of trying to find out what went wrong and I'll let you all know as soon as it's fixed. I just want to let everybody know that we've been informed that some Linux (Flatpak) users are having issues running Krita through Steam at the moment.
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